Falls Fest Privacy Policy
Falls Fest is committed to protecting the personal information of its users, partners, and event participants. This Privacy Policy outlines our data handling practices in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada. By accessing or using our services, you consent to the terms outlined herein.
1. Scope and Application
This Privacy Policy applies to all personal data collected through Falls Fest’s websites, social media platforms, registration portals, and third-party service providers used in connection with event planning, ticketing, and community engagement.
2. Categories of Personal Information Collected
Falls Fest may collect and process the following types of personal information:
- Identifiable Information: Full name, email address, phone number, mailing address.
- Financial Information: Credit card or payment details processed via secure third-party vendors (e.g., Stripe, Square).
- Event Participation Data: Vendor preferences, booth selections, volunteer interests, and registration details.
- Technical and Behavioral Data: IP addresses, browser types, access logs, and usage statistics via cookies and analytics tools.
- User-Generated and Social Media Content: Information shared with us via posts, submissions, hashtags, or other digital interactions.
3. Purpose of Data Collection and Legal Basis for Processing
Personal data is collected and used for the following lawful purposes:
- Service Fulfillment: Facilitating registrations, ticket purchases, vendor management, and volunteer coordination.
- Communications: Issuing transactional notices, updates, and marketing communications (subject to consent).
- Performance Optimization: Improving platform functionality and user experience through data analysis.
- Community Engagement: With consent, highlighting event stories, testimonials, or user contributions.
- Compliance: Meeting legal, financial, and reporting obligations.
4. Disclosure of Personal Information to Third Parties
Falls Fest does not disclose personal information to unaffiliated third parties, except under the following circumstances:
- Authorized Service Providers: Entities that perform services on our behalf (e.g., hosting, payment processing, email delivery) under binding confidentiality agreements.
- Legal and Regulatory Requirements: Disclosure as required by applicable law, regulation, subpoena, or court order.
- With Consent: Information may be shared with third parties only upon explicit user authorization.
5. Third-Party Websites and External Services
Our digital platforms may contain hyperlinks to third-party websites. Falls Fest is not responsible for the privacy practices or content of these external entities. Users are encouraged to review the privacy policies of any third-party services accessed through our site.
6. Safeguards and Data Security Measures
Falls Fest implements appropriate technical, administrative, and physical security controls to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our payment processors adhere to PCI-DSS standards and other industry best practices.
7. Individual Rights and Access Requests
Subject to applicable laws, individuals have the following rights:
- Right to access and obtain copies of personal information
- Right to rectify inaccurate or outdated data
- Right to withdraw consent for non-essential processing
- Right to request deletion or restriction of personal information
To exercise any of these rights, please contact: [email protected]
8. Cookies and Online Tracking Technologies
Falls Fest uses cookies and related technologies to:
- Remember user preferences
- Enhance website functionality
- Analyze site traffic and usage patterns
Users can manage cookie settings through their browser. Note: Disabling cookies may affect website functionality.
9. Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the identified purposes or as required by law. When no longer needed, data is securely deleted or anonymized.
10. Cross-Border Data Transfers
Personal data may be stored or processed in jurisdictions outside Canada. In such cases, Falls Fest ensures that appropriate contractual, technical, and organizational safeguards are in place to protect personal data in accordance with Canadian privacy standards.
11. Children’s Privacy Protection
Falls Fest does not knowingly collect personal information from individuals under the age of 13 without verifiable parental consent. If such data has been collected inadvertently, please contact us to ensure prompt deletion.
12. Amendments to this Privacy Policy
Falls Fest reserves the right to amend this Privacy Policy at any time to reflect changes in legal obligations, data practices, or service offerings. Revisions will be posted to our website with the date of the latest update clearly indicated.
Effective Date: 05/15/2025
13. Contact Information
For inquiries, data access requests, or privacy-related concerns, please contact: