Falls Fest Privacy Policy

Falls Fest Privacy Policy outlines how we handle your personal information in compliance with Canadian privacy laws, including PIPEDA. At Falls Fest, we are committed to safeguarding the privacy of our users, partners, and event participants through transparent data practices and secure systems. By using our services, you agree to the terms in this policy.

Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada. By accessing or using our services, you consent to the terms outlined herein.

1. Scope and Application

This Falls Fest Privacy Policy applies to all personal data collected through our digital channels and third-party platforms.

2. Categories of Personal Information Collected

Falls Fest Privacy Policy may collect and process the following types of personal information:

Identifiable Information: Full name, email address, phone number, mailing address.
Financial Information: Credit card or payment details processed via secure third-party vendors (e.g., Stripe, Square).
Event Participation Data: Vendor preferences, booth selections, volunteer interests, and registration details.
Technical and Behavioral Data: IP addresses, browser types, access logs, and usage statistics via cookies and analytics tools.
User-Generated and Social Media Content: Information shared with us via posts, submissions, hashtags, or other digital interactions.

3. Purpose of Data Collection and Legal Basis for Processing

Personal data is collected and used for the following lawful purposes:

Service Fulfillment: Facilitating registrations, ticket purchases, vendor management, and volunteer coordination.
Communications: Issuing transactional notices, updates, and marketing communications (subject to consent).
Performance Optimization: Improving platform functionality and user experience through data analysis.
Community Engagement: With consent, highlighting event stories, testimonials, or user contributions.
Compliance: Meeting legal, financial, and reporting obligations.

As detailed in this Falls Fest Privacy Policy, personal data is processed strictly for lawful and clearly defined purposes.

Personal data is collected and used for the following lawful purposes in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s primary privacy legislation.

4. Disclosure of Personal Information to Third Parties

Falls Fest does not disclose personal information to unaffiliated third parties, except under the following circumstances:

Authorized Service Providers: Entities that perform services on our behalf (e.g., hosting, payment processing, email delivery) under binding confidentiality agreements.
Legal and Regulatory Requirements: Disclosure as required by applicable law, regulation, subpoena, or court order.
With Consent: Information may be shared with third parties only upon explicit user authorization.

5. Third-Party Websites and External Services

Our digital platforms may contain hyperlinks to third-party websites. Falls Fest is not responsible for the privacy practices or content of these external entities. Users are encouraged to review the privacy policies of any third-party services accessed through our site.

6. Safeguards and Data Security Measures

Falls Fest implements appropriate technical, administrative, and physical security controls to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our payment processors adhere to PCI-DSS standards and other industry best practices.

7. Individual Rights and Access Requests

Subject to applicable laws, individuals have the following rights:

Right to access and obtain copies of personal information
Right to rectify inaccurate or outdated data
Right to withdraw consent for non-essential processing
Right to request deletion or restriction of personal information

To exercise any of these rights, please contact: [email protected]

8. Cookies and Online Tracking Technologies

Falls Fest uses cookies and related technologies to:

Remember user preferences
Enhance website functionality
Analyze site traffic and usage patterns

Users can manage cookie settings through their browser. Note: Disabling cookies may affect website functionality.

9. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill the identified purposes or as required by law. When no longer needed, data is securely deleted or anonymized.

10. Cross-Border Data Transfers

Personal data may be stored or processed in jurisdictions outside Canada. In such cases, Falls Fest ensures that appropriate contractual, technical, and organizational safeguards are in place to protect personal data in accordance with Canadian privacy standards.

11. Children’s Privacy Protection

Falls Fest does not knowingly collect personal information from individuals under the age of 13 without verifiable parental consent. If such data has been collected inadvertently, please contact us to ensure prompt deletion.

12. Amendments to this Privacy Policy

We may update this Falls Fest Privacy Policy periodically. Revisions will be published with a clear indication of the effective date.

Effective Date: 05/15/2025

13. Contact Information

For inquiries, data access requests, or privacy-related concerns, please contact:

📧 [email protected]
🌐 www.fallsfest.ca

At Falls Fest Privacy Policy, we are committed to protecting your personal information and ensuring it is used responsibly. Our policy aims to provide a safe and trustworthy experience for all users, with full transparency about how data is collected and used. You can rely on us to safeguard your privacy at every step of your interaction with Falls Fest.